Quickbooks Transactions Digital Download Items

Welcome to SunTrust Direct Connect for QuickBooks®

In today's challenging financial climate, businesses are seeking efficiencies through automation and integration. SunTrust Direct Connect for QuickBooks, combined with QuickBooks® accounting software, will enable you to seamlessly integrate your SunTrust account information, pay bills, and quickly and easily download transactions. This solution saves you valuable time by avoiding double entry of transactions and account information. SunTrust Direct Connect for QuickBooks allows you to spend less time managing your accounts and more time growing your business.

SunTrust Direct Connect for QuickBooks connects your QuickBooks financial software with your SunTrust accounts.

• Access prior day activity and account balances
• Easily download posted transactions into QuickBooks
• Post unmatched transactions easily to your QuickBooks chart of accounts
• Transfer funds between business and personal SunTrust accounts
• Schedule online bill payments

SunTrust Direct Connect for QuickBooks is easy to set up, and when you're using QuickBooks business accounting software, you will benefit from the seamless integration. Manage your banking and accounting needs more efficiently and your business more effectively with SunTrust Direct Connect for QuickBooks.

If you have questions about the SunTrust Direct Connect for QuickBooks service, please contact a SunTrust representative at 877.370.5108

Features

Why use SunTrust Direct Connect for QuickBooks?

• Seamless integration between QuickBooks (or Quicken) and SunTrust
• Integrated Bill Pay
• Funds transfer between your SunTrust deposit accounts
• Direct transaction download into QuickBooks and simple account reconciliation

Benefits

With SunTrust Direct Connect for QuickBooks, you can manage your accounts directly from QuickBooks.

• Gain quick access to online banking services directly from QuickBooks
• View detailed transaction information up to prior day
• Simplify account reconciliation processes
• Avoid the double entry of transactions, saving time and improving accuracy

Disclaimers

SunTrust offers a complete suite of web-based services, such as SunTrust Business Online and SunView Treasury Manager, designed to meet your online banking needs. Please contact a SunTrust representative to determine which online product best meets your business requirements.

Additional fees may apply based on usage. Please refer to the Direct Connect Terms and Conditions for additional information about your use of this service.

SunTrust Bank, now Truist Bank, Member FDIC. © 2019 Truist Financial Corporation. SunTrust®, Truist, SunView Treasury Manager®, Business Online, and the SunTrust logo are service marks of Truist Financial Corporation. All rights reserved. All other trademarks are the property of their respective owners.

Getting Started

Before you can begin using SunTrust Direct Connect for QuickBooks, your accounts must be set up by SunTrust for Direct Connect access. This process typically takes between seven to ten business days.

Once your accounts are set up, your authorized officer will be sent a welcome letter with a nine-digit Customer ID, a copy of the Service Agreement, and PIN mailer (under separate cover). When you have your PIN mailer and nine-digit Customer ID, you are ready to set up new accounts in QuickBooks or link your existing accounts to SunTrust Direct Connect.

Choose the Support tab to see examples of these materials.

When you are ready to begin, refer to tabs labeled Adding Accounts, Download Items, Match Items, Account Transfers, and Bill Pay for instructions.

If you have questions about how to enroll in the SunTrust Direct Connect for QuickBooks service, please contact a SunTrust representative at 877.370.5108.

If you have questions about how to use SunTrust Direct Connect for QuickBooks, please contact a SunTrust representative at 800.382.3232.

Adding Accounts

SunTrust Direct Connect for QuickBooks provides a rolling 90 days of retention history that begins accruing after your first download through the Direct Connect service. Demand Deposit Accounts (checking, savings and money market accounts) will display the current month's and previous month's history after your first download. Credit card account history will begin building from the day of your first download.

Note: To add your new accounts to SunTrust Direct Connect for QuickBooks, the account must first be set up in the QuickBooks Chart of Accounts as a Bank Account. This can be done by clicking theChart of Accounts icon and selectingAccount,New. Click the account type "Bank", thenContinue. Enter theAccount Name,Account Number andSunTrust Routing Number "061000104". Once the account is set up, you can link your account to SunTrust as follows:

1. Under theBanking main menu, selectOnline Banking, then chooseOnline Banking Center. TheSet Up Account for Online Services page will be displayed.

2. From theSelect your QuickBooks account drop-down menu, select your account.

3. Click theNext button. TheSetup Account for Online Services page will display.

4. SelectSunTrust Bank from theEnter the name of your Financial Institution drop-down menu.

5. Click theNext button to start the online connection to SunTrust.

6. Click theDirect Connect radio button, then clickNext.

7. Select theI have my special QuickBooks SunTrust Password button, then clickNext.

8. Enter your nine digitCustomer ID. Enter the password you received in your PIN mailer twice, then click theSign In button. Important note: If you are setting up this service for the first time, you should change your password. If you are already using this service and you are adding new accounts, you should click theCancel button.

9. From theSet Up Account for Online Services for SunTrust Account page, enter theAccount Type,Account Number andRouting Number, then clickNext.

10. Select the SunTrust Bank account(s) you want to connect.

You will see theDirect Connect Setup Complete Screen. Click onActivate Online Bill Payments and clickFinish

Bill Pay

With SunTrust Direct Connect for QuickBooks, you can pay bills online and schedule bill payments for future settlement.

1. From the main menu, click theEnter Bills icon. TheEnter Bill screen will display.

2. Select an existing vendor from theVendor drop-down list. You can also enter a new vendor name by clickingAdd New. Note: When adding a new vendor you must enter the company name, address, phone and bill pay account number.

3. Enter the bill payAmount Due.

4. Confirm the date in theBill Due field.

5. Click theSave & Close button, or to enter another bill payment, clickSave & New button.

6. To enter payments, click thePay Bills icon in the main menu. TheSelect Bills to be Paid page appears.

7. Enter a check mark by the Bill Pay item.

8. SelectOnline Payment from theMethod drop-down menu.

9. Select the debit account from theAccount drop-down menu.

10. Click thePay Selected Bills button when you are finished. ThePayment Summary page will display.

11. ClickDone. The bill pay item will appear underItems to Send in theOnline Banking Center.

Support and Resources

Account Types, History and Cut-Off Times

Direct Connect provides you the ability to download transactions for the following SunTrust account types: Demand Deposit, Savings, Money Market, Consumer Credit Card, Business Credit Card, Line of Credit, and Access 3.

Account transfers are available between SunTrust Demand Deposit accounts only, including Savings and Money Market.

The Bill Pay feature is available for use from Demand Deposit accounts only.

Direct Connect History - SunTrust Direct Connect for QuickBooks provides a rolling 90 days of retention history that begins accruing after your first download through the Direct Connect service. Demand Deposit Accounts (checking, savings and money market accounts) will display the current month's and previous month's history after your first download. Credit card account history will begin building from the day of your first download.

Bill payments and account transfers are limited by the account balance or availability of the accounts.

The cut-off time for account transfer and Bill Payment initiation is 4:00 p.m. ET.

Product Information

Sales Sheet (PDF) Link opens a new window

Sample Welcome Letter (PDF) Link opens a new window

SunTrust Direct Connect for QuickBooks Service Agreement (PDF) Link opens a new window

Sample PIN Mailer (PDF) Link opens a new window

Support

If you have questions about SunTrust Direct Connect for QuickBooks, please contact a SunTrust representative at 800.382.3232.

Source: https://www.suntrust.com/small-business-banking/direct-connect

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